At Lawson Shop, we take great pride in our service and the care we put into every order. Our customers’ feedback speaks for itself, so we invite you to see what others have said about their experience with us.
If you’d like to share your own experience, we’d really appreciate you leaving a review using the links below:
Leave a review on our website
Leave a review on Trustpilot
If you experience any issues with your order, please get in touch with our team. We are always happy to help and will do everything we can to resolve any concerns promptly.
Very good
I always but my cake boards and decorations at Lawsons usually in shop at Plymouth but now it's closed used their on line service which was excellent.
Good communication and great product
First time ordering with this company and just great . One product was no longer in stock an alternative was offered which was great . Definitely use again .
Top class service
Quick delivery, thank you.
Easy to find product and collect in store. Just be aware that if you have a Lawsons card, you can't claim points if you purchase online. Best to order via the shop. Lawsons is a really good shop with incredibly nice and helpful staff.
I inadvertently selected the wrong store for pickup and a quick phone sorted it out. Very friendly and helpful response from the lady who dealt with it.
Order came as planned, made Bread the same day.
Excellent service. Had a phone call to find out if I would accept a substitute and then had it delivered the same day by one of their own drivers. I really miss your store in Plymouth as there isn’t any where else where you can get all your kitchen requirements.
Good service with parcel well packaged - will definitely use again
From the purchase and delivery to the drinking everything is so easy. I appreciate the lack of sugar too because everything is in the syrup provided
Very helpful
Really elegant, classy glasses - they hold a lot of wine! Very pleased. Great packing, speedy delivery- buy with confidence.
Really elegant, classy glasses - they hold a lot of wine! Very pleased. Great packing, speedy delivery- buy with confidence.
Great quality product, competitive prices and excellent service.
Fantastic lovit
Great customer experience .Fast and efficient
Very good service and fast. I will definitely be using them again
Excellent product and perfect service ?
Easy online ordering process followed by a courtesy phone call to confirm whether the item was a gift or not as it would be sent in packaging displaying contents. I'm delighted at the personal touch and attention, and whilst their Plymouth store has now closed, I will continue to support this brilliant local business.
I've been shopping with Lawsons for a long time. Their delivery times are excellent, their product range is good with competitive prices and they are lovely to deal with. Thank you Lawsons
Prompt delivery fair price what more could one want
This was a smooth order experience and will definitely use again if I need anything in the future
Good communication and speedy delivery just what you need from your on line shop experience ...
I have used their delivery service previously but they were speedier than ever bringing my order the next morning.
Excellent service.
