At Lawson Shop, we take great pride in our service and the care we put into every order. Our customers’ feedback speaks for itself, so we invite you to see what others have said about their experience with us.
If you’d like to share your own experience, we’d really appreciate you leaving a review using the links below:
Leave a review on our website
Leave a review on Trustpilot
If you experience any issues with your order, please get in touch with our team. We are always happy to help and will do everything we can to resolve any concerns promptly.
Arrived quickly and well packed. Very pleased with kettle.
Great service.
Arrived on time. Just as described. Highly recommended.
i wanted to put 5*s but sadly your communication between different colleagues about the 20 hyacinths was rather poor and it all got unnecessarily confusing. however, ALL staff were extremely courteous.
The order arrived as advertised and quickly. Many thanks
Glasses arrived safely in a reasonable period of time, and were exactly as expected. What more do you need when shopping?
Easy to order and quick delivery.
Lawson is a very good hardware shop with a huge range of stock and friendly staff.
Lawsons customer service and offers are excellent, it has been so useful and so easy to shop on line especially during lockdown. Thankyou so much
Very easy to shop. Found my pan easily. Easy checkout process.
Excellent service, everything was well packed and protected against any possible damage during transit. Having always shopped at Lawsons for these types of products, I knew I would receive the very best quality that I’ve been used to getting. I’m very sad that Lawsons have had to close their shop in Plymouth, as I have so enjoyed shopping there. Thank you Lawsons.
Really good to shop with on line, I would recommend this company every time
Had an issue with one type of cup. This was dealt with very quickly and efficiently.
Really good service
Great service, lovely friendly staff.
Good customer service although a little slow in relying online.
I ordered online but was pleased to get a call from a nice lady to say one item wasn’t in stock. It meant we could work out an alternative rather than just get a refund. Delivery was quick and it was very safely packed. Perfect!
Ordering and speed of receiving my order was 5 stars. Lawson reuse packaging, which is great, but failed to pack in a big enough bag. Sadly the pressure of squeezing 2 balls of wool in a very small bag led to it splitting during transit and my wool was open to the elements.
Great pricing, lovely quality products, super fast delivery
Excellent in all aspects. Thank you very much
Item worked well
Excellent products delivery first class, no complaints at all
I got exactly what I wanted for a good price and it was delivered quickly, with no problems at all.
Excellent service
Sent a request regarding my item been marked still no reply
Delivered on time no problems
Really impressed. Site is easy to use and an amazing amount of items to choose from.
