At Lawson Shop, we take great pride in our service and the care we put into every order. Our customers’ feedback speaks for itself, so we invite you to see what others have said about their experience with us.
If you’d like to share your own experience, we’d really appreciate you leaving a review using the links below:
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If you experience any issues with your order, please get in touch with our team. We are always happy to help and will do everything we can to resolve any concerns promptly.
One item missing from my order, a set of four bowls on a wooden board. Item was included on delivery note, when I asked when they were going to dispatch the missing item, I was informed it was out of stock. The strange thing was, I went onto their website to check and there was no notice to say out of stock (which some items did have) and I was able to select that same item and process it through their ordering system. Although I was reasonable happy with the other items ordered, I’m afraid the company hadn’t convinced me they had been entirely honest about the missing item. I am therefore unable to recommend the service they had provided for me.
Items arrived very quickly
A lovely duvet set by Sanderson. A contemporary design and of very good quality. Prompt delivery
Fast delivery and packaged well
No messing about , Great Company to deal with , simple and efficient. Thank you.
Straightforward. Got exactly what I wanted with no fuss.
The items complimented those I already have,
Issue with initial order was resolved very swiftly
price is good and service is fast
Quality products at a competitive price. Quick delivery, well packaged and good communication. Many thanks!
Was good to find a contact phone number to ask for help ordering. Have to say the lady was very helpfull and patient. Would certainly order again from Lawsons.
As always, friendly and very efficient service and free delivery was a great help. Thank you
Excellent, speedily shipped Really pleased
Great product, great service, great price.
Speedy delivery and very well packaged
Easy to order
Lawsons were very good
A member of your staff kindly phoned me to ask what colour soup bowl I would like, she was very polite, helpful and made me feel like a valued customer who had shopped with you for years thank you because it’s rare to have those qualities and I will certainly look at you website first when I need homeware and kitchen supplies.
Not available in any stores near me. Lawsons post registered delivery which covers legal requirents. All v smooth and easy
I will certainly buy from this company again. The service was super efficient and my order was packaged very well indeed. I received the items within a few days. Perfect!
Easy to order and delivered very quickly
The wool I ordered from you is beautifully soft, and perfectly fit for the baby's blanket that I am making. It arrived much more quickly than I was expecting too!
Items ordered were as shown on website easy to navigate order came through quickly
Service and speed of delivery good but very disappointed that the marzipan was out of date - not good
Just what we wanted
I was emailed by Lawson's when they received stock in and the speed of the delivery was fantastic. Can't fault them at all and would definitely order from them again.
Excellent fast efficient service. Had a small problem with my order but was resolved very quickly in a professional friendly way.
