At Lawson Shop, we take great pride in our service and the care we put into every order. Our customers’ feedback speaks for itself, so we invite you to see what others have said about their experience with us.

If you’d like to share your own experience, we’d really appreciate you leaving a review using the links below:

Leave a review on our website
Leave a review on Trustpilot

If you experience any issues with your order, please get in touch with our team. We are always happy to help and will do everything we can to resolve any concerns promptly.

4.9/5
Rated by 3754 customers
Great product
06th September 2020

Use on table cloths clothes anything

Kathybarwood3
Arrived in good time.
05th September 2020

Prompt delivery

Tony
Great kettle and fantastic service
05th September 2020

Lovely kettle, good quality and quiet , got it to replace my noisy electric kettle, whistle when boiling superb. Looks beautiful on my gas hob.

Trudichris
Speedy delivery
05th September 2020

Easy to use website and very quick delivery - I expected to wait a few more days at least!

Allyg1910
Good value
04th September 2020

This is the third order I have made with lawsons cant fault it will order again. Packaging might not look the best but looks are not everything you most definitely could teach Wilko how to do it their packaging was falling apart when I last bought homebrew off them

Pigeon44
Will use again.
04th September 2020

Great product, great service and all at great competitive prices.

Pcb1
Great
03rd September 2020

Very efficient

Mandy80smith21
Good value and efficient service
03rd September 2020

Received goods quickly, good value and service

Scsmithtrefusis
Beauty!!
02nd September 2020

Thankyou Lawson's for a very quick local delivery.

Kierenkeithbiggs
Excellent
01st September 2020

Excellent service

Carole_short
Excellent service, as always
01st September 2020

Placed another order online and received it very quickly. Really happy with the items and great communication from the store. Would definitely recommend!

Dani.shannon
Excellent service
01st September 2020

Excellent service, very pleased with the service provided and the products

C.hales007
Good service
01st September 2020

Quick and easy to find the products I needed and fast checkout.

Vaseema.hussain82
service
01st September 2020

1st class service

Angelaroe54
all o.k
01st September 2020

GOOD SERVICE PRODUCT ALL O.K.

C42hill
Order and allow time
01st September 2020

So a few little point to make. Frist I have to start by saying I love Lawsons the products they sell are of great value for money and the products are of great qaulity. However there is a few things you should note before ordering as I have found out. 1) the product may show "in stock'' however ask I was advised it dose not mean that they will be ready straight away as they have several shops and the products maybe at another location. 2) If you are ordering on a Thursday for example and it is a bank holiday on the monday I would say paying for the 48hr postage fee would make.no difference to delivery date. Note to self if bank holiday order sooner rather than later. 3) speaking direct to customer service is sometimes a slight nightmare and it's difficult to find someone who can help as the number is for the individual store.)not direct) However that all being said day after bank holiday order was dispatched. I have fallen in love with Lawsons. Great Job. Thank you

Rhowells231
Thermos Coolbox 28L
29th August 2020

Many thanks for the excellent service received in response to my recently placed order. I have nothing but praise for the way in which the transaction was handled. Keep up the good work and stay safe. Kind regards,CMC

Cmcthehill
First Class service
29th August 2020

There was a query on my order, so I was very pleased to receive a phone call during which the problem was resolved.

Happy Customer
excellent service
29th August 2020

excellent service from this company in all respects

Jackie.pepper
Dazzling kitchen ware
29th August 2020

Ordered the mismatch set of bowls, ethnic prints are fabulous. Very rarely buy new but these being a smile to my face

Emailclaireharris
Yogurt making packs
28th August 2020

I have purchased a variety of flavour yogurts on a few occasions now. This speaks for itself that the service was prompt and good well dated to purchase a larger order. I say this that cover all but afraid I am not going to spend time to print all this after ever item/flavour etc that I have bought.

Cvjasper
Love it
28th August 2020

So pleased with my dinner set

Laurieroyalproductions
A good alternative to Lakeland
28th August 2020

Such a shame that the Plymouth store has closed, it will be sorely missed. Instead of browsing the shop I browsed the website and found exactly what I wanted and it was delivered by hand.

Suegriffiths
Side plates
28th August 2020

Good products very well packed well pleased

Haymanstydings
Terrific
26th August 2020

Well packaged and arrived quickly very pleased

Brambles2
Just whatI wanted
26th August 2020

Perfect service though rather a lot of packing materials!

Suefreynolds
Happy
26th August 2020

Professional and helpful company. User friendly website ordering.

Sherry