At Lawson Shop, we take great pride in our service and the care we put into every order. Our customers’ feedback speaks for itself, so we invite you to see what others have said about their experience with us.
If you’d like to share your own experience, we’d really appreciate you leaving a review using the links below:
Leave a review on our website
Leave a review on Trustpilot
If you experience any issues with your order, please get in touch with our team. We are always happy to help and will do everything we can to resolve any concerns promptly.
Thankyou Lawson's for a very quick local delivery.
Excellent service
Placed another order online and received it very quickly. Really happy with the items and great communication from the store. Would definitely recommend!
Excellent service, very pleased with the service provided and the products
Quick and easy to find the products I needed and fast checkout.
1st class service
GOOD SERVICE PRODUCT ALL O.K.
So a few little point to make. Frist I have to start by saying I love Lawsons the products they sell are of great value for money and the products are of great qaulity. However there is a few things you should note before ordering as I have found out. 1) the product may show "in stock'' however ask I was advised it dose not mean that they will be ready straight away as they have several shops and the products maybe at another location. 2) If you are ordering on a Thursday for example and it is a bank holiday on the monday I would say paying for the 48hr postage fee would make.no difference to delivery date. Note to self if bank holiday order sooner rather than later. 3) speaking direct to customer service is sometimes a slight nightmare and it's difficult to find someone who can help as the number is for the individual store.)not direct) However that all being said day after bank holiday order was dispatched. I have fallen in love with Lawsons. Great Job. Thank you
Many thanks for the excellent service received in response to my recently placed order. I have nothing but praise for the way in which the transaction was handled. Keep up the good work and stay safe. Kind regards,CMC
There was a query on my order, so I was very pleased to receive a phone call during which the problem was resolved.
excellent service from this company in all respects
Ordered the mismatch set of bowls, ethnic prints are fabulous. Very rarely buy new but these being a smile to my face
I have purchased a variety of flavour yogurts on a few occasions now. This speaks for itself that the service was prompt and good well dated to purchase a larger order. I say this that cover all but afraid I am not going to spend time to print all this after ever item/flavour etc that I have bought.
So pleased with my dinner set
Such a shame that the Plymouth store has closed, it will be sorely missed. Instead of browsing the shop I browsed the website and found exactly what I wanted and it was delivered by hand.
Good products very well packed well pleased
Well packaged and arrived quickly very pleased
Perfect service though rather a lot of packing materials!
Professional and helpful company. User friendly website ordering.
Good quality item and extremely well packaged
Brilliant customer service as always, really quick to response to any questions that I might have as well as super fast delivery! Thank you for being the best!
I hadn’t heard of Lawsons until searching for a thermal flask and stumbled across them by chance. So glad I did because even with delivery costs their prices and choice of goods was second to none. My goods were delivered promptly with updates to let me know when my parcel would be arriving and the packing by ‘Beth’ was excellent, packing glass flasks must have been challenging but all arrived intact being resourceful by using recycled materials, exactly my thinking too, well done Lawsons.
Well done guys - great service and a pleasure deal with - many thanks !
Fast delivery, even during the pandemic. Thank you.
My order arrived quickly and I was kept informed all the way.I would recommend.
Very happy
Very good quality and last well
