At Lawson Shop, we take great pride in our service and the care we put into every order. Our customers’ feedback speaks for itself, so we invite you to see what others have said about their experience with us.

If you’d like to share your own experience, we’d really appreciate you leaving a review using the links below:

Leave a review on our website
Leave a review on Trustpilot

If you experience any issues with your order, please get in touch with our team. We are always happy to help and will do everything we can to resolve any concerns promptly.

4.9/5
Rated by 3773 customers
Excellent
14th May 2020

Very prompt deliver, clear communication and well packaged.

Bergerland2
Purchase of Stellar saucepans
14th May 2020

Excellent service, I ordered this set to add to my collection of Stellar pans, in the morning, they were delivered that evening

Dawnmay2010
Excellent
14th May 2020

Excellent service. Thank you.

C.jelley2
Couldnt ask for better
14th May 2020

I ordered this as a gift for someone in the UK from Australia, the entire process was simple and efficient.

Ros_regolex
Great service
14th May 2020

Great service, great product, great quality. Happy customer.

Flanagan.roger
Excellent
14th May 2020

Very good service

Stephenpini
Satisfied
13th May 2020

Arrived in a reasonable time

Sandramurrayxxx
Very helpful staff
13th May 2020

Excellent service and very helpful staff

Margtfife
Not impressed with the companies costumer service
13th May 2020

I called and emailed twice now and have not recieved a call or email. It has been over 2 weeks now since my delivery came dented and broken and I havent had any contact but once, which consisted on someone telling me I would receive a call back. So very disappointed. The item wasn't even fully covered in bubble wrap when I went to open the parcel. Wouldn't recommend buying if the company can't even communicate with costumers effectively.

Asma.iqbal92
Response from Lawsons on 14 May 2020 Hello, thank you for your review - A FULL refund for this order was issued to you on the 5th may, so we are struggling to see how we haven't dealt with your concern. We have also emailed you with this information after you sent the photos - we stated then that you would have a full refund. This email was sent to you on 5th May .
Very Efficient
13th May 2020

Would highly recommend and speedy service in lock down.

Wendyboyter
Mr Ladlow
13th May 2020

Very polite delivery driver put the compost where I wanted it

John.ladlow
Great!
12th May 2020

Very pleased with the service I will be using the site again

Janbru50
Awesome yeast
12th May 2020

Good price and quick delivery thanks

Justinharris2
Quick delivery and quality item
12th May 2020

Despite the circumstances my order was dispatched and delivered quickly. I'm very pleased with my experience!

Mrs Taylor
First rate
12th May 2020

Fabulous service and product...hence my review on Trust Pilot.

Steveinhosm
Quality and service.
12th May 2020

Very good quality . Very good service from you.

Janemacinnes1953
Just what I needed
12th May 2020

The exact product that I needed at a reasonable price, delivered quickly. Thank you.

Richard.hansen22
Product great - delivery poor
12th May 2020

We have a number of these pots. They do fade over time, but I don't think this detracts from how they look. Delivery though, poor. Insufficient packaging meant both pots that I had ordered were damaged. I couldn't be bothered to send them back and received a credit in order to buy a couple of plates and bolts to repair them.

Ian.sadler315
Efficient service at grerat price
12th May 2020

Efficient service at grerat price

Powco2000
Brilliant
11th May 2020

Excellent around

Timclo
Good Service
11th May 2020

Excellent delivery service to my front door. they telephoned the day before to advise me they would be delivering the next day.

Davewatson34
Fantastic
11th May 2020

Fantastic service

Judith.broughton1
efficient company
11th May 2020

Excellent service

Roy
Fantastic
11th May 2020

Fantastic quick delivery service

Sherriesaxton
excellent
10th May 2020

brilliant service

Panbsymington
Would shop again
10th May 2020

Very good and prompt service

Jillandray30
100% Satisfied With Your Service
09th May 2020

Whilst your service and notifications excellent and everything with this order was fine, just feel that you should be aware that the loose packages in the plastic bag were lucky to survive the journey in tact. The outer bag had suffered greatly during its transportation, other wise am definitely using you again.

Tomlinsons