At Lawson Shop, we take great pride in our service and the care we put into every order. Our customers’ feedback speaks for itself, so we invite you to see what others have said about their experience with us.
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If you experience any issues with your order, please get in touch with our team. We are always happy to help and will do everything we can to resolve any concerns promptly.
As per descrizioni, good value money
I spent ages choosing 6 packets of seeds . When I got to checkout the postal charge was £5 . To add insult they sent them in an envelope with a 2nd class stamp - 77pence! I contacted customer services to discuss but they just said they have to cover internet costs - not sure what that means! Will go elsewhere next time .
On time and good prices
Excellent service,kept to their delivery promise and product arrived in good order.
Product as advertised. Cooks well. Would buy again
super job in difficult times
Very good service and would use again.
A very nice product full of taste and Quality.
Excellent service. Easy to order and speedy delivery.
Not the usual excellent service and probably due to the Covid-19 situation. I'm sure things will get back to normal in due course.
My original order was not complete. One e- mail and the problem was rectified. Very prompt and courteous service. Will use again. Thank you
I would have preferred to shop in store but, due to COVID-19, that wasn't possible so I ordered online. The ordering was fine apart from one item, a digital timer, which comes in a number of colours. For some reason it wasn't possible to choose a colour so I didn't get the colour I would have liked but it's not the end of the world. Delivery was quick and I am grateful that Lawsons offered a delivery service as that meant I could give them the business rather than having had to shop with a non-local company. I like to support my local shops so thanks, Lawsons, for making it possible for me to do so despite the lockdown.
Love these mugs I got two from local garden centre and daughter broke one ,, I had hunted everywhere for them,, so happy I found them now have a collection of 6 ,(daughter ordered some aswell)
Another very quick delivery, many thanks
Great products, great service! Would definitely recommend to others.
All great again
Complained about the state of an item and left it at that - won’t buy from you again
Very pleased with the gloves. Was disappointed with parcel force in not delivering on the day that they said,received the next day.
Thought it was a bit expensive BUT best ever - will only buy this in the future
Excellent service during these exceptional times. Product arrived within 6 days in perfect condition with good packaging. Will use this company again.
Was easy to use and delicious.
We were moving home and so we needed to get a new kettle. We ordered and the kettle arrived promptly. Great company to deal with. Thank you.
Exorbitant postal charge
Loved this store for decades .. friendly, everything you meed
Good prices, quick delivery - nicely packed to prevent damage - and mugs exactly as described. Very please and will shop here again!
On April 15th 2020 I ordered a Le Creuset casserole from Lawson Shop. Despite us all being in the depths of the Covid-19 lockdown, it has just arrived, safe and sound, on April 21st. I reckon that’s pretty impressive. The item is as requested, and I would have been pleased with the delivery time under normal circumstances, so thank you very much to all at Lawson Shop!
Thank you for a speedy response to my order. It arrived, as expected and was in perfect order. I do love the little note that explained the packaging you use - I wish more people would do it. Thank you again.