At Lawson Shop, we take great pride in our service and the care we put into every order. Our customers’ feedback speaks for itself, so we invite you to see what others have said about their experience with us.

If you’d like to share your own experience, we’d really appreciate you leaving a review using the links below:

Leave a review on our website
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If you experience any issues with your order, please get in touch with our team. We are always happy to help and will do everything we can to resolve any concerns promptly.

4.9/5
Rated by 3773 customers
No issues
06th May 2020

As per descrizioni, good value money

Noveluci
Ridiculous postal charges
06th May 2020

I spent ages choosing 6 packets of seeds . When I got to checkout the postal charge was £5 . To add insult they sent them in an envelope with a 2nd class stamp - 77pence! I contacted customer services to discuss but they just said they have to cover internet costs - not sure what that means! Will go elsewhere next time .

Ianlinnett
On time and good prices
06th May 2020

On time and good prices

Eddiewells
Astonish mould and mildew
06th May 2020

Excellent service,kept to their delivery promise and product arrived in good order.

Foxlabradorlady
Frying pans review
06th May 2020

Product as advertised. Cooks well. Would buy again

Nig_evans
super job in difficult times
06th May 2020

super job in difficult times

Stan P
Shopping experience
06th May 2020

Very good service and would use again.

Atberry
Taste
06th May 2020

A very nice product full of taste and Quality.

J.nunnerley
Fabulous
06th May 2020

Excellent service. Easy to order and speedy delivery.

Ssquara
Disappointing but Recovered
05th May 2020

Not the usual excellent service and probably due to the Covid-19 situation. I'm sure things will get back to normal in due course.

Lindsay.marjoram
Brilliant
05th May 2020

My original order was not complete. One e- mail and the problem was rectified. Very prompt and courteous service. Will use again. Thank you

Maralyn666
Good service and nice range of products
05th May 2020

I would have preferred to shop in store but, due to COVID-19, that wasn't possible so I ordered online. The ordering was fine apart from one item, a digital timer, which comes in a number of colours. For some reason it wasn't possible to choose a colour so I didn't get the colour I would have liked but it's not the end of the world. Delivery was quick and I am grateful that Lawsons offered a delivery service as that meant I could give them the business rather than having had to shop with a non-local company. I like to support my local shops so thanks, Lawsons, for making it possible for me to do so despite the lockdown.

TaviSue
Westie mugs
05th May 2020

Love these mugs I got two from local garden centre and daughter broke one ,, I had hunted everywhere for them,, so happy I found them now have a collection of 6 ,(daughter ordered some aswell)

Hrbsn9
Excellent
05th May 2020

Another very quick delivery, many thanks

P.da
Great Service!
04th May 2020

Great products, great service! Would definitely recommend to others.

Andreapurdie67
FANTASTIC SERVICE
04th May 2020

All great again

Burns.lorna
No help at all
04th May 2020

Complained about the state of an item and left it at that - won’t buy from you again

Julia_sparkle
Marigold gloves excellent
04th May 2020

Very pleased with the gloves. Was disappointed with parcel force in not delivering on the day that they said,received the next day.

Patrickmcdonagh60
Masking tape
04th May 2020

Thought it was a bit expensive BUT best ever - will only buy this in the future

R&A
Excellent
04th May 2020

Excellent service during these exceptional times. Product arrived within 6 days in perfect condition with good packaging. Will use this company again.

S.mcnickle
Review of Easiyo
04th May 2020

Was easy to use and delicious.

Isobel
Great company to deal with
04th May 2020

We were moving home and so we needed to get a new kettle. We ordered and the kettle arrived promptly. Great company to deal with. Thank you.

N77njd
Exorbitant postal charge
04th May 2020

Exorbitant postal charge

Pmwayland
Lawsons so dependable
03rd May 2020

Loved this store for decades .. friendly, everything you meed

Lindafulstow
Great service
02nd May 2020

Good prices, quick delivery - nicely packed to prevent damage - and mugs exactly as described. Very please and will shop here again!

S.salyers57
Great service!
02nd May 2020

On April 15th 2020 I ordered a Le Creuset casserole from Lawson Shop. Despite us all being in the depths of the Covid-19 lockdown, it has just arrived, safe and sound, on April 21st. I reckon that’s pretty impressive. The item is as requested, and I would have been pleased with the delivery time under normal circumstances, so thank you very much to all at Lawson Shop!

Bob.dines
Fantastic service
02nd May 2020

Thank you for a speedy response to my order. It arrived, as expected and was in perfect order. I do love the little note that explained the packaging you use - I wish more people would do it. Thank you again.

Redsnapperuk