At Lawson Shop, we take great pride in our service and the care we put into every order. Our customers’ feedback speaks for itself, so we invite you to see what others have said about their experience with us.
If you’d like to share your own experience, we’d really appreciate you leaving a review using the links below:
Leave a review on our website
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If you experience any issues with your order, please get in touch with our team. We are always happy to help and will do everything we can to resolve any concerns promptly.
Quick service thank you.
Very pleased with company and purchase... Yoghurt lovely and so easy to make!
The bin is robust and attractive. I am very pleased with it. I recommend it. Make sure you check the measurements as some might consider the bin a bit small. Gillian
Excellent online and delivery service. Only issue during Covid is that you need to sign for the delivery. If your not in, this can cause issues.
Given the current circumstances I totally understand a wait and this isn’t a complaint. I just think you could have been clearer re delivery info via email - think probably automated but could have been clearer - ordered in 2nd April got a dispatch email on 3rd and nothing else so then had to chase what was happening. Again not a complaint as everyone I spoke to were really helpful and on calling you on Tuesday asking for a call to confirm, my compost arrived via a lovely chap on Wednesday morning and a phone call confirmation as requested today. So all is well!! Thank you
Easy to use website, had items I wanted in stock. No hastle delivery especially considering the situation we're in at the moment. Thank you
I ordered a green blade spade which broke after less than a week. The handle was wobbly straight out the box, as was the fork I ordered with it, and held on with pop rivets one of them sheared off after less than a week. I emailed Lawson's immediately and it's been nearly 2 weeks with no reply. It's Corona lock down so i'm not expecting them to be super quick but less than 2 weeks to reply to an email isn't asking much is it?
Order incomplete but charged for missing items still waiting for refund for missing items. Order was placed 30 March
Like to try and use local shops but wrong items received in error. Have emailed to advise but no reply as yet.
Good local prompt service
Great service
Spot on
Easy to use website and very quick service considering the current virus issue effecting lots of other businesses. Will buy from again! Thanks
It was great to have deliveries during the Covid-19 lockdown. The compost was delivered separately but the other item has not yet arrived.
Unexpectedly prompt service during current Coronavirus difficulties.
Great service and so good that you are a local firm. I hope that people continue to support you! You offer a kind and supportive service both in person and on line! thank you!
Service was amazing and at the lowest price on the market! Simply brilliant!
Reasonably fast service in these difficult times
Goods arrived very quickly & in good order. Use again!
Fast efficient service. Was kept informed on progress of my order each step of th way.
Excellent service.
Dispatched and arrived quickly considering the current situation.
Excellent customer service.
I’m a new customer to lawsons. I found the site easy to navigate and order. Very prompt delivery, amazing considering our current crisis and excellent product quality. Definitely will use this company again. I thank you all for your great efforts in continuing to trade in difficult times. Good luck!
Brilliant price, excellent service with fast delivery.
Fantastic service at this difficult time - so pleased I can support such a great local business.
Great product range and it was easy to order with a fantastic delivery service.
