At Lawson Shop, we take great pride in our service and the care we put into every order. Our customers’ feedback speaks for itself, so we invite you to see what others have said about their experience with us.
If you’d like to share your own experience, we’d really appreciate you leaving a review using the links below:
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If you experience any issues with your order, please get in touch with our team. We are always happy to help and will do everything we can to resolve any concerns promptly.
Arrived reasonably quickly and were well packed.
Great towels
Easy to order and next day delivery.
Product excellent- exactly what I wanted. I rang Lawson’s with a query about it and received great customer service from Rachel. Thank you for taking the trouble to look into my query.
Always quick and hassle free ordering. Very fast delivery.
Quick and efficient delivery.
order arrived very quickly kept informed of progress
First class service.
Great new to end customer experience
Really nice wine glasses. Really quick and efficient delivery service. Glasses were a gift and they were nicely gift wrapped.
I had a small problem with the delivery of my item and cannot fault the help and assistance I received to sort it out. Would definitely use this company again.
Despite a perfectly understandable inventory error, the customer service lady (Sophie) was exceptionally helpful in making sure my order arrived in time for Xmas and problem followed up proactively without any hassle. I couldn't ask and didn't expect to receive such caring attention to my order, thank you VERY much.
Very fast and brilliant service
The knives were of excellent quality and well packaged. Unfortunately delivery advice and tracking were inaccurate and the product was not delivered as expected. However can be put down to Christmas courier delay but if your company pays for 24hour delivery you should expect it or at least your courier should advise customer.
Had to personal call to sort a query with my order. The lady I spoke with was extremely helpful. The order arrived very quickly.
Prompt service, well packed.
Quick and excellent service, received goods within 2 days of ordering and was kept informed of the status of the order throughout.
Very fast and efficient service from Lawson. Will definitely shop again with you.
Looking for one of these for a long time. Found at last. Christmas present for daughter (and one for myself)
Good service from Lawsons - communications prompt and clear and speedy delivery. One very happy customer!
Not easy to find this type knife now.Thrilled to find you on the internet and the service was also very good, without a second thought l’d use you again
Prompt delivery, well packaged...eco friendly.
Perfect item and at a great price
My daughters kittens sent my original one flying & I had huge problems getting it replaced with no stock anywhere until I happened on Lawsons. My new one is actually more perfect than the old one & arrived extremely well packaged. I would recommend them to anyone. Thank you. xx
Quality duvet in a lovely storage bag. Delivered the following day. Would not hesitate to use again.
Product arrived promptly on time and as described.
I needed to alter my order as I made a mistake on the sizing. This was done quickly after sending an e-mail and my parcel was ready for collection within a day of ordering.