At Lawson Shop, we take great pride in our service and the care we put into every order. Our customers’ feedback speaks for itself, so we invite you to see what others have said about their experience with us.

If you’d like to share your own experience, we’d really appreciate you leaving a review using the links below:

Leave a review on our website
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If you experience any issues with your order, please get in touch with our team. We are always happy to help and will do everything we can to resolve any concerns promptly.

4.9/5
Rated by 3754 customers
Stewart screw top storage 250ml
21st January 2020

Arrived reasonably quickly and were well packed.

Roynonlambert413
Great service
21st January 2020

Great towels

Peter, Kent
Excellent service
20th January 2020

Easy to order and next day delivery.

Mrsamacw
Excellent customer service
17th January 2020

Product excellent- exactly what I wanted. I rang Lawson’s with a query about it and received great customer service from Rachel. Thank you for taking the trouble to look into my query.

Linda G
Excellent
16th January 2020

Always quick and hassle free ordering. Very fast delivery.

Julieleuty2014
Good customer service.
14th January 2020

Quick and efficient delivery.

Jotti44
Very prompt service
14th January 2020

order arrived very quickly kept informed of progress

Janejazz4
Great
10th January 2020

First class service.

Alison
Great
10th January 2020

Great new to end customer experience

Anon
Wine glasses
09th January 2020

Really nice wine glasses. Really quick and efficient delivery service. Glasses were a gift and they were nicely gift wrapped.

L.ross1
Brilliant
07th January 2020

I had a small problem with the delivery of my item and cannot fault the help and assistance I received to sort it out. Would definitely use this company again.

Sue.baylis
Excellent customer service
01st January 2020

Despite a perfectly understandable inventory error, the customer service lady (Sophie) was exceptionally helpful in making sure my order arrived in time for Xmas and problem followed up proactively without any hassle. I couldn't ask and didn't expect to receive such caring attention to my order, thank you VERY much.

Robin_wan
Pressure cooker part
30th December 2019

Very fast and brilliant service

Agf44
Excellent product - sent out promptly but arrived late.
30th December 2019

The knives were of excellent quality and well packaged. Unfortunately delivery advice and tracking were inaccurate and the product was not delivered as expected. However can be put down to Christmas courier delay but if your company pays for 24hour delivery you should expect it or at least your courier should advise customer.

Langthorn12
Service
26th December 2019

Had to personal call to sort a query with my order. The lady I spoke with was extremely helpful. The order arrived very quickly.

Lornahibbert
Double bladed knife.
26th December 2019

Prompt service, well packed.

Dc2006
Chees plates
24th December 2019

Quick and excellent service, received goods within 2 days of ordering and was kept informed of the status of the order throughout.

Jan.keeling
Hi class kitchen ware
23rd December 2019

Very fast and efficient service from Lawson. Will definitely shop again with you.

82bridgetsmith
The old ones are the best
23rd December 2019

Looking for one of these for a long time. Found at last. Christmas present for daughter (and one for myself)

Denisehipkin
Great service
19th December 2019

Good service from Lawsons - communications prompt and clear and speedy delivery. One very happy customer!

Jackie
Brilliant
18th December 2019

Not easy to find this type knife now.Thrilled to find you on the internet and the service was also very good, without a second thought l’d use you again

Gillian
Prompt delivery
17th December 2019

Prompt delivery, well packaged...eco friendly.

Rachelhowchin
Great item
16th December 2019

Perfect item and at a great price

Djruthers
Grateful to Lawsons
14th December 2019

My daughters kittens sent my original one flying & I had huge problems getting it replaced with no stock anywhere until I happened on Lawsons. My new one is actually more perfect than the old one & arrived extremely well packaged. I would recommend them to anyone. Thank you. xx

Helenbowerscott
Great shopping experience
12th December 2019

Quality duvet in a lovely storage bag. Delivered the following day. Would not hesitate to use again.

Kimhighams85
Ivory Sheet Set
02nd December 2019

Product arrived promptly on time and as described.

Wendyequinescience
Efficient and professional
30th November 2019

I needed to alter my order as I made a mistake on the sizing. This was done quickly after sending an e-mail and my parcel was ready for collection within a day of ordering.

Sestra