At Lawson Shop, we take great pride in our service and the care we put into every order. Our customers’ feedback speaks for itself, so we invite you to see what others have said about their experience with us.

If you’d like to share your own experience, we’d really appreciate you leaving a review using the links below:

Leave a review on our website
Leave a review on Trustpilot

If you experience any issues with your order, please get in touch with our team. We are always happy to help and will do everything we can to resolve any concerns promptly.

4.9/5
Rated by 3734 customers
Great service
04th December 2024

Arrived quickly and selection was brilliant. Thank you.

Erica_ripton
Great service, lovely product…
04th December 2024

All dinnerware items are just perfect, took a while to decide what colour to get but the deep teal is perfect and really stands out!

Peter_dodsworth
Boat Cushions
02nd December 2024

Very quaint and comfortable cushions

Louiserattew
Service
30th November 2024

Good service, I was kept informed when product was back in stock and delivered when quoted

Chrissiewallace49
Excellent
27th November 2024

Everything well packaged, prompt delivery

Missjeanbrodie63
Good service
27th November 2024

Candles carefully packaged arrived safely from carrier.

Cyfy.home
Perfect pan
25th November 2024

Love this make and delighted I got this at such a good price with great service

Chillicon
Excellent
25th November 2024

Great secure packaging and delivery

Hall1415
Good
25th November 2024

Easy to order, got exactly what I was looking for.

Dianalogan332
Good quality product Delivered as promised
23rd November 2024

The website was easy to use The crockery was excellent and delivery was timely

Pauline.eccles
on time
23rd November 2024

Prompt delivery

Peterstephens13
First Class Customer Service
23rd November 2024

The service from Lawsons was exemplary. One cup was damaged in transit despite being very well protected. This was replaced without quibble. The issue was handled very quickly and efficiently. Well done Lawsons! .

Norfolkmist
Very good price and despatched quickly
22nd November 2024

Yodel were very incompetent on delivery but that's not Lawsons' fault

Sjhcromie
good service
21st November 2024

Good service & polite staff.

Jane.mccleland
Excellent service but….
20th November 2024

I have shopped with Lawson for years, mostly in store at Tavistock and Plymouth. Always rated their products and services to be top quality. But the Deyongs bedding I received was such inferior quality and I am not even sure why Lawson would sell it. When I saw it was back in stock I rushed to buy it assuming that coming from Lawsons it would be really good quality.

Sarahsedgeman
Excelent service
20th November 2024

Easy to order and quick delivery

Sue
Product was great
20th November 2024

The products ordered were great. The reason for a 3 star review was the delivery time which was dreadful. If the delivery time improved Lawsons would have received a 5 star review.

Cgtranquil13
Quick delivery
11th November 2024

Recommend the product

Bola.omosh
Speedy
11th November 2024

Couldn’t fault the service

Paulaguess
Great service
11th November 2024

Fast delivery and well packaged. Notified of delivery status regularly. Would recommend.

Mintuwalsh
Good company
08th November 2024

Easy to order, correct item delivered. I think the item came via a third party. Delivery seemed a little slow but it was really well packed.

Steph_clipstone
Great
07th November 2024

All good, reliable and efficient

Mcaroline904
Excellent Service
07th November 2024

Good quality product and excellent service thank you

Sunarelph
Prompt service
07th November 2024

Well packaged. Item exactly as described in the picture. Would shop again with Lawsons

Hilaryraynerdean
Lovely!
07th November 2024

So glad I found these beautiful dishes!!!

Nanasmith5
Reliable and quick
06th November 2024

Great delivery service - can’t fault it in any way

Paul.holder
Service review
05th November 2024

Arrived as expected and on time, which is always a concern when ordering online 😊

Clive.baker