At Lawson Shop, we take great pride in our service and the care we put into every order. Our customers’ feedback speaks for itself, so we invite you to see what others have said about their experience with us.
If you’d like to share your own experience, we’d really appreciate you leaving a review using the links below:
Leave a review on our website
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If you experience any issues with your order, please get in touch with our team. We are always happy to help and will do everything we can to resolve any concerns promptly.
Very quick and efficient service. Dealt with a phone enquiry before purchase quickly. Would definitely recommend.
This replaced a 12 year old De Longhi bean to cup machine which had seen better days and had approached the end of its days. The Dualit product gives me the flexibility that I need with the build quality that I can have confidence in without having to buy another bean to cup machine which is not what I was looking for.
Discontinued mug, available for silly money elsewhere. Lawton’s price was elevated but extremely fair. I had broken my favourite mug but this identical replacement was with me in under a week. Crisis over!
• Easily navigable website with superb choice • Efficient checkout • Quick order fulfilment • Excellent customer service on the one occasion I’ve needed to contact the company.
Very quick and great communication thank you
Well packaged
Fast and efficient service.
quick and easy delivery
good value and speedy delivery
Order received promptly and well packaged, so in good condition
Easy website to use from start to finish. Excellent very quick service. China items received well packed. Very pleased with the whole process.
Very helpful polite and swift service. The bistro set I purchased is exactly what I wanted
Nice shopping experience
Great service, quick delivery, great price!
I ordered 3 flower pots different colours, the service I received was very quick and efficient...I would definitely recommend using this company...
Best cleaning cloths I've ever bought.
Really like it. Easily found on website. Arrived earlier than expected. Very well packaged.
My new mugs arrived very quickly and were perfect!
Item arrived safe and undamaged due to the packaging which was very good.
easey company to deal with and kept informed when item was going to be delivered
This is now my husbands favourite mug - he had wanted it for ages and it was a Father’s Day gift . It’s hard to get China mugs that are also suitable for men so this is a winner (most of them have flowers on ! )
Arrived just a quickly as Amazon.
I'd never bought from Lawsons but I would definitely look there first for any future purchase. Great price and great service
Prompt receipt of goods - REALLY well packaged!
Order arrived quickly, well packaged. I did have an issue with my purchase and it was dealt with quickly and efficiently. Lovely staff on phone, excellent customer service. Would definitely buy again from this store.
These are perfect for white wine. Elegant, good to hold … and strong
Excellent first class service - efficient and exactly as described- thank you Team Lawsons
