At Lawson Shop, we take great pride in our service and the care we put into every order. Our customers’ feedback speaks for itself, so we invite you to see what others have said about their experience with us.
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If you experience any issues with your order, please get in touch with our team. We are always happy to help and will do everything we can to resolve any concerns promptly.
Excellent online and delivery service. Only issue during Covid is that you need to sign for the delivery. If your not in, this can cause issues.
Given the current circumstances I totally understand a wait and this isn’t a complaint. I just think you could have been clearer re delivery info via email - think probably automated but could have been clearer - ordered in 2nd April got a dispatch email on 3rd and nothing else so then had to chase what was happening. Again not a complaint as everyone I spoke to were really helpful and on calling you on Tuesday asking for a call to confirm, my compost arrived via a lovely chap on Wednesday morning and a phone call confirmation as requested today. So all is well!! Thank you
Bought for watering my seedlings and is perfect for the job, gentle spray so doesnt batter them.
Easy to use website, had items I wanted in stock. No hastle delivery especially considering the situation we're in at the moment. Thank you
Understandably, a rather long wait for delivery. But all good.
Not bad does what you'd expect for a £16 fork. handles wobbly out of the box though, and likely to break the pop rivets that hold it together soon. Might have to Jerry rig it to make it stronger.
The handle was wobbly straight out the box, as was the fork I ordered with it, and held on with pop rivets one of them sheared off after less than a week. Not that impressed.
I ordered a green blade spade which broke after less than a week. The handle was wobbly straight out the box, as was the fork I ordered with it, and held on with pop rivets one of them sheared off after less than a week. I emailed Lawson's immediately and it's been nearly 2 weeks with no reply. It's Corona lock down so i'm not expecting them to be super quick but less than 2 weeks to reply to an email isn't asking much is it?
Order incomplete but charged for missing items still waiting for refund for missing items. Order was placed 30 March
Like to try and use local shops but wrong items received in error. Have emailed to advise but no reply as yet.
Good local prompt service
Great service
Easy to install and easy to use. Good lifting mechanism.
Spot on
Decided to try having seen this item advertised and found it quite easy and worked first time. Definitely need to refrigerate to help set as I was worried it was not quite ready but followed instructions and turned out fine.
Easy to use website and very quick service considering the current virus issue effecting lots of other businesses. Will buy from again! Thanks
It was great to have deliveries during the Covid-19 lockdown. The compost was delivered separately but the other item has not yet arrived.
The product is great because I use it all the time but, as of 15 April, it has not yet arrived,
I use this product every year and think it’s really great! I would usually drive to the Tavistock store to collect it but, because of the restrictions of Covid-19, I had it delivered. Very good service!
Quick deliver, arrived two days after ordering. Would recommend both the blender and ordering online.
Just what we were looking for to achieve comfortable useable height. Product is light but sturdy, we expect them to to give good service.
Unexpectedly prompt service during current Coronavirus difficulties.
Brilliant carousel from Joseph Joseph! As always their products are brilliant quality and look amazing!
