At Lawson Shop, we take great pride in our service and the care we put into every order. Our customers’ feedback speaks for itself, so we invite you to see what others have said about their experience with us.

If you’d like to share your own experience, we’d really appreciate you leaving a review using the links below:

Leave a review on our website
Leave a review on Trustpilot

If you experience any issues with your order, please get in touch with our team. We are always happy to help and will do everything we can to resolve any concerns promptly.

4.8/5
Rated by 10535 customers
Very disappointed
25th March 2020

Did not wash well, even when I followed the washing instructions. Looked like I’ve had them for years. Not soft at all, very rough on the skin. Too horrible to take to charity shop.

Pebs17
Received items quickly.
25th March 2020

The service was excellent. Items arrived quickly and in excellent condition. Product was a major disappointment. Could not return as had to be washed.

Pebs17
Good quality
25th March 2020

Prompt service would recommend to anyone

Theshepps
Always good
24th March 2020

I always use Renshaws fondant icing as they have so many colours available. Easy to use and looks fab

Overfurredroose
Quick and easy
24th March 2020

Simple ordering process. Quick delivery in time specified. Many thanks

Overfurredroose
Straightforward purchase with no problems.
24th March 2020

Straightforward purchase with no problems.

Peterjonespipeorgans
Expensive, but good quality
24th March 2020

The item was not cheap, but was exactly what I wanted to replace one which had been cracked, in an accident.

Peterjonespipeorgans
Lovely Lawsons
21st March 2020

Order arrived early as it always does, carefully packed with all 12 packets inside. Never have any reasons for complaint - always a pleasure to shop on the site. if only everything was this quick and easy. Love you Lawsons!

Jocelynjames58
banana surprise
21st March 2020

Thought this one woudl be very banana-ey but it is just right and very creamy

Jocelynjames58
luscious lemon
21st March 2020

another favourite - really fresh for breakfast with blueberries

Jocelynjames58
fresh apricot
21st March 2020

love it with a splodge of honey and a handful of nuts

Jocelynjames58
Creamy Vanilla
21st March 2020

Always look forward to this one

Jocelynjames58
tasty raspberry
21st March 2020

love it, love it, love it.

Jocelynjames58
strawberry staple
21st March 2020

one of the old faithfuls, still have it but tends to be the last one left in the box

Jocelynjames58
mango magic
21st March 2020

can be a bit sharp sometimes but still really like it

Jocelynjames58
a special treat
21st March 2020

one for the holidays..

Jocelynjames58
Cappuccino champion
21st March 2020

Absolutely adore it -my new favourite knocking vanilla, raspberry and lemon off their joint top spot.

Jocelynjames58
Deliveeytime
20th March 2020

Arrived wen stated

Bobbland47
Website
20th March 2020

Easy to use website

Bobbland47
Prompt delivery and good coms.
20th March 2020

Prompt delivery. Good coma

Anonymous
Thank you
20th March 2020

Thank you so much for fulfilling my request, I ordered a number of hot water bottles and asked for a specific colour and I didn’t expect them to be able to give me exactly what I wanted, I expected to have a few of the other colours. But to my delight I received one the colour I had requested. So I really appreciated that. Thank you so much and I look forward to ordering with you again soon, especially with the quick dispatch and delivery. Thank you

Kbenson
Excellent product and great service
18th March 2020

I already had some of these mugs and love them. Good colours, great shape and weight. A lovely Denby quality product.

L.trace
Tracking number was provided.
18th March 2020

Tracking number was provided.

To.ankaju
Four out of five.
18th March 2020

If only my flatmates (4 other people) would use it as well after taking a show.

To.ankaju
Four out of Five. As good as any other brand.
18th March 2020

I use it together with a bleach-based multi cleaner. Spraying the whole (kitchen) surface + two squirts of the other cleaner. Wait 2 minutes. Wipe. Or spraying it with another cleaner in a folded kitchen paper towel and cleaning door handles and light switches.

To.ankaju
Four out of Five.
18th March 2020

Will use it regularly now. Not just on super heavy stains.

To.ankaju
As good as any other brand.
18th March 2020

Four our of five.

To.ankaju