At Lawson Shop, we take great pride in our service and the care we put into every order. Our customers’ feedback speaks for itself, so we invite you to see what others have said about their experience with us.
If you’d like to share your own experience, we’d really appreciate you leaving a review using the links below:
Leave a review on our website
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If you experience any issues with your order, please get in touch with our team. We are always happy to help and will do everything we can to resolve any concerns promptly.
I needed this urgently (by the next day) for a cake I was making for a party and have exhausted all avenues, and stumbled upon this while searching late into the night on the internet. When l ordered this figurine for the click and collect service the order stated that I would need to wait 48 hrs. However the order was processed pretty much soon after the store was open the next day and it was ready for collection by early morning! When I went to collect the staff at the Ivybridge store were polite, friendly and couldn’t be more helpful, taking time to help me select a ribbon colour to match the figurine. The figurine was the last one in store but it was in perfect condition. And it was sold to at one of the cheapest prices I could find online too! Thank you so much for a great experience!
Excellent customer service
Prompt delivery and well packaged.
Very satisfying
Always a quick service and very carefully wrapped .
It is so cosy and warm, I wrap it round my neck or my waist stays warm for 4-6 hours and doesn’t cost money like heating does. Well worth the money.
Arrived on time.
Good communications and service thank you!
I had already purchased several of these mugs and broke one. I found a replacement, and it was delivered with no problems at all.
My purchase was delivered with the minimum of delay. The article was made of glass and was expertly packaged to prevent damage.
Just what I was looking for.
Good customer and product arrived quickly. thanks
No sooner had I ordered then it was available for collection. Great service.
My items arrived in good time - good communication about despatch and good value.
My daughter is absolutely over the moon with her new school hoodie,and I think that it’s not too bad value and really well made,and great service so thank you very much.
Delivery took longer than expected but otherwise all fine
just what I needed after other salt & pepper pots stopped working thank you
Super fast despatch!
I'm sooooo happy with my lovely Christmas tea set, it was perfectly packaged and arrived safely and on time.
Thank you. so pleased with my purchase and speedy delivery
Arrived on time
I was very impressed with the product range and competitive pricing. Delivery was fast also, very happy overall.
Customer service was excellent. The blanket I ordered was out of stock & Lawson’s called me, very apologetic l, to explain. Refunded me same day! Will use again I’m sure!
I was recommended Easiyo yoghurts to help with good gut bacteria and have always enjoyed the Greek style yoghurts they make. My latest order a customer services person rang because they didn’t have one of the flavours in stock and wanted to dispatch my order ASAP so asked if I would be willing to have a different flavour. The order was changed and I had confirmation really quickly to say it was on its way.
Surprisingly a lot cheaper from Lawsons than had I bought it from Amazon. Arrived in a couple of days, free P&P. Excellent service thank you!
very happy customer
They couldn’t have been more helpful
