At Lawson Shop, we take great pride in our service and the care we put into every order. Our customers’ feedback speaks for itself, so we invite you to see what others have said about their experience with us.
If you’d like to share your own experience, we’d really appreciate you leaving a review using the links below:
Leave a review on our website
Leave a review on Trustpilot
If you experience any issues with your order, please get in touch with our team. We are always happy to help and will do everything we can to resolve any concerns promptly.
Superb response even over the New Year holiday period. Great Customer Services, very polite and the ordered items were perfect. Well done Lawsons!!
Great company. Very happy with my purchase.
Quick service no problems ! Would buy from again!
Excellent customer service and very quick delivery.
First time using this website and had a perfect experience. Items arrived in sustainable packaging too with no plastic.
Fast & communicative service throughout. Highly recommend.
Fantastic service from the Tavistock branch. I ordered on one day & it came in the next & they phoned me to tell me it was ready to be picked up. Good quality gloves.
excellent communications and updates on dispatch info. the order arrived super fast and carefully packaged. always a pleasure to purchase from this store. many thanks to the whole team.
Lawsons somehow always has whatever I need! Staff are lovely and helpful and Totnes is lucky to have this shop on the high st.
Very friendly
Will be using Lawson's online shopping again as very convenient and good service.
Always so helpful. Great shop.
Products were received quickly, very well packaged with a hand written note. Made me smile!! Love my mugs. Thank you Lawsons.
I had to change postal details after order was made & this was dealt with promptly & acknowledged by enail. Great service & a great product
My fragile items arrived wrapped up like a baby. Delivered safely and securely and very quickly
Very good customer service from Lawsons
Lawsons were very helpful with the query I had. I would definitely use them again.
Happy with the product, but disappointed that the delivery was after Christmas even though it was ordered before the Christmas delivery cut-off so wasn't able to give them as presents and need to arrange redelivery.
Product was awful and broke when using it for how it was intended, but service was great and fast for click and collect
Always a pleasure to purchase from lawsons, great service team and responsive proactive approach.
arrived as expected
A bacon saver by Lawsons after finding one glass in my set having a nick on the rim. Thank you.
Excellent service speedy delivery
We are really pleased with this cutlery set. It’s weighty, well made and has a timeless design.
Very quick delivery.
I bought the carving knife for my Son and family for Christmas. He was delighted and says it is the best knife he has used.
Amazing customer service, thank you
