At Lawson Shop, we take great pride in our service and the care we put into every order. Our customers’ feedback speaks for itself, so we invite you to see what others have said about their experience with us.
If you’d like to share your own experience, we’d really appreciate you leaving a review using the links below:
Leave a review on our website
Leave a review on Trustpilot
If you experience any issues with your order, please get in touch with our team. We are always happy to help and will do everything we can to resolve any concerns promptly.
Excellent service - product arrived extremely well packed☺
Good quality, superb service, fast delivery and well packaged. Will be back again soon
Delighted with my purchase. Lawsons kept me informed of dispatch, delivery and expected delivery date. Very happy
No quibble but it still cost me the postage
Well packed and arrived within a reasonable time. Staff have always seemed helpful
It's the first time I've shopped at Lawsons and I will definitely buy from them again. Quality website and products, good communication and fantastic packaging! I was worried about possible crockery breakages in transit but I shouldn't have been, the inner product wrapping was superbly done by Wendy. Thank you.
I purchased a few of the Le creuset mugs and am very happy with all of them. Lovely colours. Prompt delivery and well packaged. Thank you
All good - packaging fine , delivery fine. Thanks
Great product, service, and delivery. Thanks.
Packaging damaged so could have been packed with more protection
Beautiful Denby plates, (12) one arrived broken, it took 2 weeks, three emails, two messages and several phone calls before I got a reply, all sorted today ?
Tricky buying crockery, you always wonder if it will survive the post. Ours did, being well packaged, in fact, virtually bomb proofed and was as good as expected.
Superb response even over the New Year holiday period. Great Customer Services, very polite and the ordered items were perfect. Well done Lawsons!!
Great company. Very happy with my purchase.
Quick service no problems ! Would buy from again!
Excellent customer service and very quick delivery.
First time using this website and had a perfect experience. Items arrived in sustainable packaging too with no plastic.
Fast & communicative service throughout. Highly recommend.
Fantastic service from the Tavistock branch. I ordered on one day & it came in the next & they phoned me to tell me it was ready to be picked up. Good quality gloves.
excellent communications and updates on dispatch info. the order arrived super fast and carefully packaged. always a pleasure to purchase from this store. many thanks to the whole team.
Lawsons somehow always has whatever I need! Staff are lovely and helpful and Totnes is lucky to have this shop on the high st.
Very friendly
Will be using Lawson's online shopping again as very convenient and good service.
Always so helpful. Great shop.
Products were received quickly, very well packaged with a hand written note. Made me smile!! Love my mugs. Thank you Lawsons.
I had to change postal details after order was made & this was dealt with promptly & acknowledged by enail. Great service & a great product
My fragile items arrived wrapped up like a baby. Delivered safely and securely and very quickly
