At Lawson Shop, we take great pride in our service and the care we put into every order. Our customers’ feedback speaks for itself, so we invite you to see what others have said about their experience with us.

If you’d like to share your own experience, we’d really appreciate you leaving a review using the links below:

Leave a review on our website
Leave a review on Trustpilot

If you experience any issues with your order, please get in touch with our team. We are always happy to help and will do everything we can to resolve any concerns promptly.

4.9/5
Rated by 3807 customers
Friendly local store
13th January 2022

Lawsons somehow always has whatever I need! Staff are lovely and helpful and Totnes is lucky to have this shop on the high st.

Nickyg1412
Very helpful staff
13th January 2022

Very friendly

Upthegardenpath1
Firs class service
12th January 2022

Will be using Lawson's online shopping again as very convenient and good service.

Rodney493
Perfect
12th January 2022

Always so helpful. Great shop.

Pauline.mack155
Excellent service
12th January 2022

Products were received quickly, very well packaged with a hand written note. Made me smile!! Love my mugs. Thank you Lawsons.

Sheilagianelli2
simple human kitchen bin
12th January 2022

I had to change postal details after order was made & this was dealt with promptly & acknowledged by enail. Great service & a great product

Jill.jewell2
Great seller
11th January 2022

My fragile items arrived wrapped up like a baby. Delivered safely and securely and very quickly

Christianhanlan
Top service
06th January 2022

Very good customer service from Lawsons

Julieannand58
Lawsons were very helpful
06th January 2022

Lawsons were very helpful with the query I had. I would definitely use them again.

Debron.carding
Nice product, late delivery
06th January 2022

Happy with the product, but disappointed that the delivery was after Christmas even though it was ordered before the Christmas delivery cut-off so wasn't able to give them as presents and need to arrange redelivery.

Krp7
Great service, terrible product
05th January 2022

Product was awful and broke when using it for how it was intended, but service was great and fast for click and collect

Great service
excellent service
05th January 2022

Always a pleasure to purchase from lawsons, great service team and responsive proactive approach.

Hsaridikmen
arrived as expected
05th January 2022

arrived as expected

Stephanie.j.wright
Replacement glass makes up the set.
04th January 2022

A bacon saver by Lawsons after finding one glass in my set having a nick on the rim. Thank you.

Bramblesman
Excellent quality
04th January 2022

Excellent service speedy delivery

Carol
Fabulous
04th January 2022

We are really pleased with this cutlery set. It’s weighty, well made and has a timeless design.

Mistybeat
Perfect.
04th January 2022

Very quick delivery.

Cherylkelly
Robert Welch Signature Carving Knife
04th January 2022

I bought the carving knife for my Son and family for Christmas. He was delighted and says it is the best knife he has used.

J.l.ace
A*
03rd January 2022

Amazing customer service, thank you

Julie.kiely
Russell Hobb electric carving knife
03rd January 2022

Excellent service received it earlier than I expected

Margaretloughran48
Excellent
03rd January 2022

Fast delivery even during xmas

Jaynemthomas1959
Excellent Service
03rd January 2022

The service is second to none! I would recommend buying from this seller.

Marilynhill
Great
03rd January 2022

Fast and reliable sevice

SC
Brilliant
03rd January 2022

Excellent customer service and products

Elphhewitt
Quick delivery
03rd January 2022

Easy to order delivery was as website stated.

Bellamella
Excellent service
02nd January 2022

Excellent service

Pat.covell
Great
02nd January 2022

Good packaging. Not the speediest but was Christmas and I was not in a hurry

Rebeccarwilford