At Lawson Shop, we take great pride in our service and the care we put into every order. Our customers’ feedback speaks for itself, so we invite you to see what others have said about their experience with us.
If you’d like to share your own experience, we’d really appreciate you leaving a review using the links below:
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If you experience any issues with your order, please get in touch with our team. We are always happy to help and will do everything we can to resolve any concerns promptly.
Speedy delivery too
Ordered this and delivered within a few days and although fragile was well packaged and not a scratch
Quick delivery. Good communication.
She said it’s a good thickness- keeps tea warm for ages and is big enough for her large teapot. Very happy!
Logistic is well informed
My parcel was 7 delivered by the carrier and your firm immediately shipped another which arrived promptly. Staff were very polite and efficient.
Order arrived well packaged and mugs were fine. The frying pan I ordered was a terrible product and I’m surprised it was stocked. I received a credit card refund but here was no communication from Lawsons at all.
Easy to use and does the job perfextly
Very easy website and prompt delivery. Robert Welch knives are excellent
Prompt delivery time/availability...more efficient than le creuset store direct
Excellent service. Very fast postage and great value.
Customer service are brilliant. Orders come quickly. Very pleased.
A very helpful lady answered my phone call and pointed me to ordering online which was very easy and worked very well.
5* service - great price, prompt delivery and secure packaging.
Arrived promptly and well packaged
Arrived on time and well packaged. Loved all the sustainable packaging!
Competitively priced and you’re order arrives quickly good products
Great fast service
Bought 2 boxes for Christmas cakes.,exactly what I needed And they were the cheapest in price
Order arrived very quickly
Good items, well packaged in eco friendly packaging and helpful customer support when I sought reassurance about delivery dates. Overall Lawsons get a thumbs up from me!
Service was superb from start to finish!!!! Thank you.
Seemless experience with the big plus that my parcel arrived in recycled (reused) cardboard packaging -Thank you Lawsons for responsibly considering the waste packaging generates. Please keep it up, there are plenty of opportunties to set smaller British-based businesses apart from the big ones with ethical options :)
Slow to post only received by Hermes 6 days after supposed posting and overpacked a small sharpening wheel in a large box ,less packing faster post please
Excellent product. Only one small negative Although delivery showed Hermes 48hr service took ten days to arrive.
Website was easy to use and product arrived quickly
Would recommend
