At Lawson Shop, we take great pride in our service and the care we put into every order. Our customers’ feedback speaks for itself, so we invite you to see what others have said about their experience with us.
If you’d like to share your own experience, we’d really appreciate you leaving a review using the links below:
Leave a review on our website
Leave a review on Trustpilot
If you experience any issues with your order, please get in touch with our team. We are always happy to help and will do everything we can to resolve any concerns promptly.
Very pleased with the service I received from Lawsons. Great website and a prompt and helpful call back when this item was ready to collect. Lawsons is well stocked with an imaginative range of useful items and offers competitive pricing. I’m very happy to support this local family run business.
Excellent service. I was kept fully informed of my order from its dispatch to arrival. Extremely professional throughout.
Great saucepan, only gripe is pan handles very thin ,and lids get very hot , otherwise great range of saucepans
Great item, well packaged, quick delivery
We love this yoghurt but it is expensive compared to shop bought yoghurt. Lawson's were offering the best price. It arrived quickly and is all in date so all good!
Delivered perfectly on time. Thanks
I didn’t realise that that I could submit a review of the customer service separately so this is a repetition of what I said when reviewing my Gourmet food mixer. I placed my order on a Sunday. On the Monday I had a phone call from Lawsons asking whether I needed the outer packaging to be plain, which I might if it was a gift, or if it was o.k. to send it in a box which had a printed description of the contents. Very friendly and considerate. My purchases arrived less than 24 hours later. I was impressed with the excellent customer service. I had not shopped with Lawsons before. I came across the website by chance. I hope to shop with them again in the future.
This was one book that was not in my set, but is now. Thankyou
Just as described & came on time. Highly recommended
Very swift service from this retailer.
A****** great company
Happy with product range, price and order/delivery process
No problems
Thoroughly recommend this firm. They were the cheapest to buy from and the quality of packing and delivery were excellent
I was trying to get hold of a small drainer and washing-up bowl in cream, which is virtually impossible as there are so many different shade of cream. I finally ordered both items from Lawsons and they phoned me next morning to warn me that the washing-up bowl was a much different shade to the drainer and did I still want it. They cancelled this particular item when I said no. I got the impression nothing was too much trouble for this retailer.
Pleased with my purchase x
Very pleased with the service arrived when expected,decent price and kept informed of my order.
Product good but it must have been thrown about in transit because plastic ball case broken and zip broken. Didn't return as wanted to play that weekend. Would appreciate new case as stored in a bag at present.
Easy to order. Great price. Delivered in about 5 days. Well packaged
Lovely glasses. Prompt delivery
Good service
Good service
I had not heard of this company before but I'm glad I found them - top marks for communication, price and speed of delivery - oh and secure packaging! Highly recommended
I really struggled to buy this product from an auction site but this seller was just brilliant.
Came on time
Easy online ordering & quick dispatch, very happy with the service provided.
Easy online ordering & quick dispatch, very happy with the service provided.
