At Lawson Shop, we take great pride in our service and the care we put into every order. Our customers’ feedback speaks for itself, so we invite you to see what others have said about their experience with us.
If you’d like to share your own experience, we’d really appreciate you leaving a review using the links below:
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If you experience any issues with your order, please get in touch with our team. We are always happy to help and will do everything we can to resolve any concerns promptly.
I bought one to compliment a 25 year old one and another for my daughter! They are that good!
Great to order online and pick up in local shop
Ordered online and picked up in Totnes shop. Product worked really well to waterproof walking boots.
Le Creuset products are great quality and this whistling stove tip kettle is exactly that with the perfect colour too.
The ordering process was straightforward. I knew the product I wanted and an internet search highlighted Lawson as the most competitive. The order was confirmed and delivered as described.
Very prompt and efficient
I’d had my previous Delfinware dish rack for a number of years and wanted to get an identical one to replace it, which this was. I’m very pleased with it but dropped a star because the photos indicate it comes with a cutlery rack, which it didn’t, whereas it was included when I bought it previously.
Fantastic product at a great price. The item was posted quickly when ordered, however there were issues with the delivery company, who claimed to have delivered my order whilst I was at home. No parcel was received. I raised this with the courier and as a matter of courtesy only made Lawsons aware. Lawsons replied quickly, took the matter up with the courier and assured me a replacement would be sent if the matter was not resolved. 3 days later the courier delivered my original parcel, no explanation or reason given. The decanter itself was great and very well packaged. I can’t praise Lawsons highly enough, their customer service was excellent. I will definitely use them again.
Service and delivery good kettle handle gets a bit to hot at times unlike my old kettle with a wooden handle. I am sure it is crafted better and looks good but to be honest i feel that one is paying a lot more for the name but I am unable to see the quality of kettle against my old one i confess it feel more solid. Just my thoughts.
Gorgeous. No stains or chips after use.
My order arrived quickly and was beautifully packed. I added to my collection of Le Creuset mugs in gorgeous colours.
Thanks a lot to the delivery person who acted really smart
Many thanks to the delivery person who delivered my package in a very smart way
very good, would buy again from this company
Quick felivery. Well packaged. Delighted
Quick delivery. Nicely packaged.
An item in my ordered arrived broken. They replaced immediately. Excellent service
Really liked the towels and reasonably priced
Towels lovely and reasonably priced . Loved the fact that recycled packaging was used too
