At Lawson Shop, we take great pride in our service and the care we put into every order. Our customers’ feedback speaks for itself, so we invite you to see what others have said about their experience with us.

If you’d like to share your own experience, we’d really appreciate you leaving a review using the links below:

Leave a review on our website
Leave a review on Trustpilot

If you experience any issues with your order, please get in touch with our team. We are always happy to help and will do everything we can to resolve any concerns promptly.

4.8/5
Rated by 10542 customers
Quick delivery.
10th October 2025

Easy to order. Quick delivery.

Eaekry
Practical.
10th October 2025

Very useful when using overhead shower not practical to rinse hair.

Eaekry
Good all round service
10th October 2025

Great product, exactly what we were looking for, it came quickly and in good condition, what more can you ask?

Icarlton333
Side plates
10th October 2025

Wouldn’t know there seconds. Pleased with my purchase

Maryarnold151
GOOD
08th October 2025

Happy to shop again

Steve
Nice
08th October 2025

Good quality, competitive price ... time will decide on durability ... thus far very pleased.

Steve
Happy
08th October 2025

Well packaged, prompt delivery, free carriage with bulk buy ... hassle-free purchase.

Steve
Beautiful Mugs
08th October 2025

I am so pleased with the mugs, I’ve been hunting to replace a couple that had chipped, after years of use. My absolute favourite, a little expensive but beautiful.

Jacci.draper
Lawsons
07th October 2025

Website easy to use with lots of choice. Good value and quality. Delivered on time and was kept informed of the delivery progress.

Wright
Bedding
07th October 2025

Good value and quality

Wrightmr47
Beautiful table mats
06th October 2025

Good quality mats. Great packaging and arrived safely with no damage. Ordering was really easy. Will shop with Lawsons again.

Loraineround
Perfect
06th October 2025

Just what I wanted.

Laura.
Perfect
06th October 2025

Just what I wanted.

Laura.
Wonderful !
06th October 2025

Excellent service - what a good find. Items ordered and arrived so well packaged. No breakages. I was really impressed. Will be ordering more items for sure. Thanks !

Laura.Newby
Purchase of Fine bone china mugs
05th October 2025

Lovely mugs, arrived on time. Currently cheaper than any other site. Packaged well and arrive intact.

Juliehennessy9
superb quality
05th October 2025

This duvet set is total luxury I can highly recommend it

Verenamcconnel2009
Excellent product and service
04th October 2025

Absolutely love it. Thank you.

Louisesouthon
A great multi purpose knife
03rd October 2025

I bought one to compliment a 25 year old one and another for my daughter! They are that good!

Geoff.pearce34
Ordered and picked up in shop
02nd October 2025

Great to order online and pick up in local shop

Joannawatters
Happy customer
02nd October 2025

Ordered online and picked up in Totnes shop. Product worked really well to waterproof walking boots.

Joannawatters
Great solid kettle
02nd October 2025

Le Creuset products are great quality and this whistling stove tip kettle is exactly that with the perfect colour too.

Kaytonm
Competitively priced goods delivered promptly
01st October 2025

The ordering process was straightforward. I knew the product I wanted and an internet search highlighted Lawson as the most competitive. The order was confirmed and delivered as described.

Aligrant9250
Very prompt and efficient
01st October 2025

Very prompt and efficient

Eat.mwanza
Perfect
01st October 2025

Perfect for what I require .

Eat.mwanza
Very comfortable
01st October 2025

Very comfortable.

Eat.mwanza
Replacing like for like
29th September 2025

I’d had my previous Delfinware dish rack for a number of years and wanted to get an identical one to replace it, which this was. I’m very pleased with it but dropped a star because the photos indicate it comes with a cutlery rack, which it didn’t, whereas it was included when I bought it previously.

Amkabap
Darlington Crystal Decanter
29th September 2025

Fantastic product at a great price. The item was posted quickly when ordered, however there were issues with the delivery company, who claimed to have delivered my order whilst I was at home. No parcel was received. I raised this with the courier and as a matter of courtesy only made Lawsons aware. Lawsons replied quickly, took the matter up with the courier and assured me a replacement would be sent if the matter was not resolved. 3 days later the courier delivered my original parcel, no explanation or reason given. The decanter itself was great and very well packaged. I can’t praise Lawsons highly enough, their customer service was excellent. I will definitely use them again.

Gingerbread2862